Get in Touch With Our Team
Whether you have questions about our services, want to discuss your financial situation, or simply need guidance on where to start, we are here to help.
Office Location
Address
47 Whitmore Lane
Guildford, Surrey GU2 4PQ
United Kingdom
Working Hours
Monday – Friday: 9:00 – 18:00
Saturday: 10:00 – 14:00
Sunday: Closed
How to Reach Us
The most effective way to begin a conversation is via email. Send us a brief description of your situation and what you hope to achieve. We typically respond within one business day with initial thoughts and available appointment times.
For existing clients, please mention your name and the service you are enquiring about in your email subject line to help us route your message appropriately.
We also welcome general enquiries about financial guidance, even if you are not sure whether our services are right for you. There is no obligation, and we are happy to point you toward alternative resources if we are not the best fit.
Response Time
Most enquiries receive a response within 24 hours on business days. During busy periods this may extend to 48 hours. Urgent matters should be clearly marked in the subject line.
Finding Our Office
Our Guildford office is located on Whitmore Lane, a quiet side street within walking distance of the town centre. The building is a converted Victorian property with a small brass plaque beside the entrance reading "SurreymontePro."
By Train: Guildford station is approximately 15 minutes walk from our office. Exit the station via the main entrance, head up High Street, and turn right onto Whitmore Lane after passing the Guildhall.
By Car: Limited street parking is available on Whitmore Lane itself. The nearest car park is the Tunsgate Quarter car park, roughly 5 minutes walk away. We recommend arriving early if you need to find parking.
By Bus: Several bus routes stop at Guildford town centre. From any central stop, our office is within a 10 minute walk heading north toward the residential area.
If you have any difficulty finding us, email upon arrival and we will send more specific directions based on your location.
About SurreymontePro
What to expect when you work with us.
Experienced Team
Our consultants bring decades of combined experience in financial services, education, and client relations. We understand both the technical and emotional aspects of money management.
Private & Secure
All client information is treated with absolute confidentiality. We maintain secure systems and never share your data with external parties under any circumstances.
Honest Assessment
If we are not the right fit for your needs, we will tell you directly and suggest alternatives. Our reputation depends on providing genuine value, not maximising bookings.
Company Information
Trading Name: SurreymontePro
Registered Address: 47 Whitmore Lane, Guildford, Surrey GU2 4PQ
Nature of Business: Financial education and guidance services
VAT Status: Registered for VAT. VAT number available on request for business clients.
Professional Standards: We operate according to the principles of clarity, integrity, and client-first service. While we do not provide regulated financial advice, we maintain professional standards comparable to regulated advisers in terms of confidentiality, documentation, and ethical conduct.
Frequently Asked Contact Questions
We aim to respond to all enquiries within one business day. During particularly busy periods, this may extend to 48 hours. If you have not heard from us within two business days, please check your spam folder and consider sending a follow-up.
No preparation is necessary for initial contact. Simply describe your situation and what you hope to achieve in broad terms. We will guide you through what information is needed once we understand your requirements better.
We prefer an initial email exchange to ensure we understand your needs and can allocate the appropriate consultant and time. This brief step ensures your session is productive from the first minute. Once we have exchanged a few messages, we will provide available appointment slots.
Initial email correspondence to understand your situation and recommend appropriate services is always free. Our paid services begin with your first scheduled session. Pricing for all services is listed on our services page with no hidden fees.
Absolutely. The majority of our sessions are conducted via video call, which means we work with clients throughout the UK and occasionally internationally. Geographic location is no barrier to receiving our services.
We understand that circumstances change. Appointments can be rescheduled free of charge with at least 24 hours notice. Cancellations with less notice may incur a fee to cover our reserved time, though we always try to accommodate genuine emergencies.
Ready to Start the Conversation?
Send us an email at [email protected] and take the first step toward financial clarity.